Payments

Make payments using the new Murdale Water District Online Bill & Payment Portal

An easy and convenient way to view and pay your bill online!

Go paperless! Sign up for online billing services and have instant access to your account information 24/7!

To make a Murdale Water District bill payment (even if you have not registered):

• Click on the button for Murdale Water Online Payment Portal
• Under the Unregistered Users heading, click where is says “Click Here to Pay Your Bill”
• This will take you to the SOFTelPay payment system where you will enter your account number, payment amount, and credit card information.

To register so you can view your next bills online:

• Before you begin, make sure you have your current bill because you must enter your name and account information EXACTLY as it appears on the bill. (If any information is incorrect, you must contact your utility office through their preferred method.)
• To begin the registration process, click on the button for Murdale Water Online Payment Portal, or go to murdalewater.viewmybill.net, and click on the “Register” link.
• After you submit your registration, you will receive an email where you MUST click the link to activate your account.
• After receiving the email and activating your account, you can now login to your account. However, this will NOT allow you to see your bill until Murdale Water District does your next billing.
• When you register, please be aware that you will still have the option to receive a paper bill, but you MUST check the box to opt-in. If you opt-out of receiving a paper bill, you will still be able to print a copy from the website after you login.
• After the next billing, you will receive an email notifying you that your bill is ready to be viewed. Be sure to add the following email addresses to your Address Book so the emails do not get blocked: notifications@mail.viewmybill.net AND softtelpay@mail.viewmybill.net.
• Once you have received your first bill, you can click the link from the email, or use the Pay Online – Murdale Payment Portal button above, and login using your email address and password to view your bill. If you wish, you can pay your bill from your account screen or from the Bulletin Board screen.

You can also still make payments online by using the Illinois Treasurer ePAY service. For more information, please visit the Illinois Treasurer ePAY Overview website.